Legal information

Who you are buying from

OneFaze is a one-person business, run as a sole trader established in Ireland. There is no company or team behind it — the owner handles every order personally.

Trading name: OneFaze
Business address: Circle K Bracetown Service Station, Bracetown, Clonee, Dublin, Co. Meath, D15 W9YX, Ireland
Email: support@onefaze.ie

Registration and VAT details are available on request by email. Full identity details are also on our imprint page.

Terms of sale

When you place an order you are making an offer to buy. Your order is accepted once we send you an order confirmation email. Prices are shown in euro and include Irish VAT where it applies. Payment is taken securely at checkout by our payment providers — we never see or store your card details.

We may refuse or cancel an order if an item is out of stock or a price was listed in error, and we will refund you in full if that happens.

Read the full Terms & Conditions

Returns, refunds and your cancellation right

As an EU consumer you have a 14-day right to change your mind (cooling-off period) from the day your order arrives, and a further 14 days to send the item back. Items should be unworn, unwashed and in their original condition.

Refunds are issued to your original payment method once the return arrives with us. Faulty or incorrect items are always our cost.

Read the full Returns & Refunds policy

Your privacy and GDPR rights

Under the GDPR you can ask for a copy of your data, correct it, delete it, or object to marketing at any time. Email support@onefaze.ie and we will respond within one month. You may also complain to the Irish Data Protection Commission at dataprotection.ie.

Complaints and disputes

Please email us first — most things are sorted the same day. If we cannot agree, you can use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr, or contact the Competition and Consumer Protection Commission in Ireland.